Privacy Policy

At Mobil Kuwait, we are committed to safeguarding your privacy and ensuring that your personal information is protected. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

By using the Mobil Kuwait website (the “Site”) and providing your personal information, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of personal information to provide you with a seamless experience on our website and enhance our services:

1.1 Personal Information You Provide

When you interact with our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (credit card information is processed securely by third-party payment processors)
  • Any other information you voluntarily provide to us via forms or other interactions.

1.2 Automatically Collected Information

We automatically collect certain information when you visit our Site, such as:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Device information
  • Time spent on the Site
  • Cookies and other tracking technologies

This information helps us improve the user experience and track site performance.

2. How We Use Your Information

We use the information we collect to:

  • Process orders and deliver products to you
  • Communicate with you regarding your orders or inquiries
  • Provide you with updates on new products, promotions, and company news (if you opt-in)
  • Improve our website and customer service experience
  • Analyze user behavior and preferences to enhance product offerings
  • Prevent fraud and ensure the security of transactions

We will never sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to help us run our business, such as payment processors, delivery services, or IT support providers.

3. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to personalize your experience and improve the functionality of our website. Cookies are small files placed on your device to help the website remember information about your visit.

You can manage your cookie preferences through your browser settings, but disabling cookies may affect certain features of the Site.

4. Sharing Your Information

We may share your personal information in the following situations:

  • With service providers: We work with third-party providers (e.g., shipping companies, payment processors) to facilitate transactions and deliver products to you.
  • As required by law: We may disclose personal information if required by law, to comply with legal processes, or to protect our rights and safety.
  • Business transfers: If our company undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

We take steps to ensure that any third-party service providers comply with our Privacy Policy and safeguard your information.

5. Data Security

We take the protection of your personal data seriously. We use industry-standard security measures, such as SSL encryption, to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing data is completely secure, and we cannot guarantee absolute security. Please ensure that you keep your account information confidential.

6. Retention of Data

We retain your personal data for as long as necessary to:

  • Fulfill the purposes for which it was collected
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

If you wish to delete your account or personal information, please contact us at 22262229, and we will process your request in accordance with applicable law.

7. Your Rights

You have the right to:

  • Access, correct, or update your personal information
  • Request deletion of your personal data (subject to legal obligations)
  • Opt-out of marketing communications by following the unsubscribe link in our emails
  • Withdraw consent to our use of your personal data at any time

To exercise any of these rights, please contact us at 22262229.

8. Third-Party Links

Our Site may contain links to external websites or services operated by third parties. We are not responsible for the privacy practices or content of these third-party websites. Please review the privacy policies of those websites before providing your personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected information from a child under 13, we will delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the Effective Date at the top. We encourage you to review this page regularly to stay informed of our data practices.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: Contact Us

By using this Site, you agree to the collection and use of your information as described in this Privacy Policy.